en-us Fri, 12 Mar 2010 06:26:03 +0000 admin@macrium.com 60 Macrium Support Forum http://support.macrium.com/ Macrium Support Forum http://support.macrium.com/http://support.macrium.com/ http://support.macrium.com/images/oxlerss.gif Macrium Support Forum RSS Feed 16 16 MBR on Windows 7 64-bit Kapiti http://support.macrium.com/topic.asp?TOPIC_ID=2225 Disk Imaging Fri, 12 Mar 2010 05:14:20 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=2225 Just restored an image from a backup and when it asked about replacing the MBR I ticked "Replace with masterboot record from the backup" I'm a little concerned because of the hidden active partition that Windows installed, is this the correct thing to do?

The image appears to have restored okay but Windows did throw up a very quick error message. I again rebooted and everything is running okay. What is the correct action to take when restoring in regards the MBR?]]> Scheduling requires password?? Nick http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=2222&REPLY_ID=6766 Disk Imaging Fri, 12 Mar 2010 00:16:27 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=2222 Quote:
Hi

Thanks for getting back.

What version of Reflect are you running? ('Help' > 'About')
What Windows OS are you running?

Kind Regards

Nick - Macrium Support
]]> Help Please Nick http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=2224&REPLY_ID=6764 Installation Thu, 11 Mar 2010 15:36:50 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=2224 Quote:
Hi

It must be the Windows PE rescue CD. If you send your license key to support @ macrium.com we can provide a link for the download. You can then burn the CD on any PC.

Kind Regards

Nick - Macrium Support
]]> BOOTMGR is Compressed goldhart http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=2223&REPLY_ID=6761 Installation Thu, 11 Mar 2010 15:05:25 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=2223 Quote:
quote:
Originally posted by Nick

Hi

Sorry you are having problems. Is this a problem after installing Macrium Reflect or Windows PE? Macrium Reflect doesn't update the boot process or bootmgr. The message indicates that the system volume ('C') may have been inadvertently compressed. Is it possible that drive 'C' was compressed to save space?

If you have a Vista boot CD then running the startup repair option should resolve this. It appears to be a common problem when compressing drive 'C': http://www.google.com/search?q=site%3Amicrosoft.com+bootmgr+is+compressed

http://windows.microsoft.com/en-US/windows-vista/Startup-Repair-frequently-asked-questions

Kind Regards

Nick - Macrium Support



I have Windows XP. It happened after the installation of Windows PE to add macrium to the Boot menu.]]> Several features, please look into it Nick http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=2205&REPLY_ID=6759 Wish List Wed, 10 Mar 2010 22:54:18 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=2205 Quote:
Hi
quote:
Please look at my backup strategy which i mentioned in the first post.
-Full Backup every month (On 1st)
-Differential Backup every week (Sunday)
-Incremental Backup every day (Keep one week)

I'm afraid you can't do this as the automatic purge deletes entire backup sets. This requires deleting incrementals part way through the (monthly) backup cycle. You could create a monthly cycle with incrementals every day or a weekly or bi-weekly cycle of full + incrementals or if disk space isn't a problem create differentials every day.

Kind Regards

Nick - Macrium Support
]]> Can I run VBS script in task scheduler? Nick http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=2221&REPLY_ID=6757 Disk Imaging Wed, 10 Mar 2010 21:53:56 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=2221 Quote:
Hi

Yes, you can schedule VBScript in the task scheduler. An easier approach might be to modify the VBScript to run every 15 minutes. There is an example here to repeat backups every hour. You can then schedule this to run once a day:

http://support.macrium.com/topic.asp?TOPIC_ID=414

Kind Regards

Nick - Macrium Support
]]> MS Exchange DB backup Nick http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=2220&REPLY_ID=6755 Disk Imaging Wed, 10 Mar 2010 21:44:39 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=2220 Quote:
Hi
quote:
When an image is made in MR, will the Exchange DB be in a working state after restoration?

Yes. Macrium Reflect uses VSS and the Exchange VSS writers will participate in the shadow copy if the system drive ('C') and the drive that contains the Exchange DB (if different) are included in the image.

For a full report of which writers are used, run your image using VBScript. The default logging option gives a detailed report of VSS activity. To run using VBScript, right click on the XML file and select generate VBscript. Leave the options as defaulted. You can run and schedule the VBscript in the same way as your XML definitions. The generated log file will be in the same folder as your XML file.
quote:
Would turning on Exchange writer for the Volume Shadow Copy service help with this?

Yes, this is essential.
quote:
Or, should I perform a separate NTBackup of the Exchange DB separate from the disk image?

A Macrium Reflect disk image doesn't purge the Exchange transaction log files. You should use NTBackup, or other dedicated Exchange backup software, in conjunction with disk imaging.

Hope this help

Nick - Macrium Support
]]> Problems with Full Backup in Vista Nick http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=2200&REPLY_ID=6754 Disk Imaging Wed, 10 Mar 2010 20:53:08 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=2200 Quote:
Hi

Can you please send the log file and XML backup definition to support @ macrium.com.

To save the log file:

1. Click the 'Log' tab the Reflect main window.
2. Open the log by selecting the appropriate date and time.
3 Right click in the log window and select 'View Source'.
4. Select 'File' then 'Save' in the Notepad window that opens.
5. Attach the saved file to your reply.

Kind Regards

Nick - Macrium Support
]]> Can't explore an image in Windows 7 Nick http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=2215&REPLY_ID=6750 Disk Imaging Wed, 10 Mar 2010 20:14:12 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=2215 Quote:
Hi

v2.2 doesn't support Windows 7 I'm afraid. You will need to upgrade to v4.2 or download the free edition from here: http://www.macrium.com/reflectfree.asp

Kind Regards

Nick - Macrium Support
]]> Using Reflect under Windows 7 x64 -BeNt- http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=2219&REPLY_ID=6748 File Backup Wed, 10 Mar 2010 19:24:32 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=2219 Quote:
Not sure if it's necessary to backup the SR partition but considering, with compression, less than 100mb is not going to make a difference to the real size of your backup. Plus it's there in case you do need it.

That partition contains the Windows Recovery Environment that is needed to do system restore etc, so if a virus decides to eat it, then you can't use a system restore in case you decide to use that solution etc. and could cause some other related issues inside windows itself, some say it affects drive rollbacks as well but that is debatable. Mine currently is only using 24Mb of space which when compressed probably only accounts for about 1-3Mb of backup space.

So I would say yes, go ahead and back it up too, in the same image as your O/S drive, because after all you pick which partitions to restore when you run it, and it's not that big. Hope this helps ya!]]> Restore crashing PE boot disk. -BeNt- http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=2217&REPLY_ID=6747 File Backup Wed, 10 Mar 2010 19:18:07 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=2217 Quote:
I have the latest bios available for an Asus Rampage formula (902) and Windows drivers shouldn't be an issue inside the boot disk. I have no way of updating or adding drivers to the boot disk do I? My main drive with Windows 7 on it isn't on a raid array, and has the same issues. Is there anyways to add chip set drivers to the PE boot disk to help eliminate driver compatibility issues? Because if this boot disk doesn't work I have bought a program I can't use because backups are only good if you can use them.

The backup inside Windows 7 finally ran correctly last night, I had to shut down all the media center services that where running to make it work correctly. Seem even though everything is on separate drives they are using the same I/O space and causing Reflect to bug out. The last restore worked perfectly while Windows 7 was running. Now if I can just get this boot disk issue resolved.

What raids are known to be successful with this imaging/restore application? I may need to simply buy a better, more capable raid solution. Thanks for the help!]]> Windows boot menu Luca http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=2214&REPLY_ID=6746 Rescue CD Wed, 10 Mar 2010 13:11:09 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=2214 Quote:
Nick,
command bootsect generates the following error:
'bootsect' is not recognized as an internal or external command,
operable program or batch file.
For the time I restored the old image (01/29/2010) of the partition C:
now everything works properly


Best Regards

Luca]]> unable to register code Nick http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=2218&REPLY_ID=6745 Installation Wed, 10 Mar 2010 12:26:18 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=2218 Quote:
Hi

What error do you receive?

Kind Regards

Nick - Macrium Support
]]> File restore from different computer Nick http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=2216&REPLY_ID=6741 File Backup Tue, 09 Mar 2010 23:49:47 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=2216 Quote:
Hi

Sorry you are having problems. You should be able to open/mount an image from any computer.

Where is the image saved to?

Can you attempt to mount the image in Windows Explorer. Navigate to the .mrimg file in Explorer, right click and select 'Explore Image...'.

Hope this helps

Nick - Macrium Support
]]> error name file too long Nick http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=2213&REPLY_ID=6737 File Backup Tue, 09 Mar 2010 19:00:46 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=2213 Quote:
Hi

I've sent you a private email.

Kind Regards

Nick - Macrium Support
]]> Support for copying networks and libraries Nick http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=2212&REPLY_ID=6736 Wish List Tue, 09 Mar 2010 10:01:11 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=2212 Quote:
Hi

Thanks for your comments.
quote:
1. Macrium Reflect should support networks on the backup up "from" side, not just the backing up "to" side.

It is only possible to image locally attached disks because the operating system has to directly access the disk. This can't be done without installing/running software on the network share.

You can create a file and folder backup of a network share if you map the share to a drive letter. This can then be selected in the backup wizard.
quote:
2. Support for Windows 7 libraries so you can back up a library set

This is is something we will look into. Thanks.

Kind Regards

Nick - Macrium Support
]]> database and storage driver Nick http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=2211&REPLY_ID=6735 Wish List Tue, 09 Mar 2010 09:51:36 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=2211 Quote:
Hi

Thanks for your comments.
quote:
Is there any way in a future that M.R. could mark the exchange or SQL database somehow, this way the transaction log could be cleared out automatically like ntbackup does?

Yes, this is something we are working on. Please note that a disk image isn't a substitute for 'brick level' dedicated exchange backup software. Such software allows you to recover individual mail boxes and will also purge the transaction logs.
quote:
Is there any way in a future to change a controller diver in the image somehow, so if we have to recover the image on a different raid controller, that would be still possible?

We will have a 'cross hardware' restore option in the future.

Kind Regards

Nick - Macrium Support
]]> licence Nick http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=2210&REPLY_ID=6734 Disk Imaging Tue, 09 Mar 2010 09:47:02 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=2210 Quote:
Hi

Yes, you can move the license for legitimate upgrade purposes without a problem. Take the 'Help' > 'Remove license' menu option before installing on the new PC.

Hope this helps

Nick - Macrium Support
]]> Calling Reflect from script procedure w3tno http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=2209&REPLY_ID=6733 Disk Imaging Tue, 09 Mar 2010 00:19:06 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=2209 Quote:
This is exactly what I was after. I really appreciate your help.]]> Renaming a Folder using Remote Desktop Fails Nick http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=2207&REPLY_ID=6731 File Backup Mon, 08 Mar 2010 13:48:39 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=2207 Quote:
Hi

Sorry you are having problems. Can you send the dump file to us again. Note: The email address you used is incorrect, 'suport@macrium.com', should be 'support'.

Kind Regards

Nick - Macrium Support
]]>