en-us Sat, 04 Feb 2012 04:50:59 +0000 admin@macrium.com 60 Macrium Support Forum http://support.macrium.com/ Macrium Support Forum http://support.macrium.com/http://support.macrium.com/ http://support.macrium.com/images/oxlerss.gif Macrium Support Forum RSS Feed 16 16 Clone GPT Disk Merlin http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=4083&REPLY_ID=13113 Disk Imaging Sat, 04 Feb 2012 02:16:53 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=4083 Quote:
Until the official response comes:
Did you go into the BIOS and make sure you are trying to boot off the correct disk?]]> Image file restore JBattin http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=4058&REPLY_ID=13112 Wish List Fri, 03 Feb 2012 17:19:36 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=4058 Quote:
I get this write error when I copy from explore to powerdesk. It doesn't occur if I copy and paste in powerdesk.]]> Error creating Rescue CD Nick http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=4082&REPLY_ID=13111 Rescue CD Fri, 03 Feb 2012 15:28:58 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=4082 Quote:
Hi

Thanks for your post.

I'm afraid that FAT32 isn't a supported file system for creating the WAIK based Windows PE rescue CD (or for adding the boot menu).

You have two options:

1. Create a 'Standard' Win PE rescue CD. This is the other Windows PE option in the Rescue CD wizard. This will work with your FAT 32 file system.

2. Convert your file system to NTFS. Please see the following MS article on how to do this:

http://support.microsoft.com/kb/307881]

Kind Regards

Nick - Macrium Support
]]> Windows Server 2008 R1, Blue Screen on Full Backup mwgray http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=4045&REPLY_ID=13110 Disk Imaging Fri, 03 Feb 2012 15:07:24 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=4045 Quote:
Hi Nick

Well, unfortunately the chkdsk had no affect. The next full backup following the chkdsk crashed in the normal way (blue screen, just as Reflect was finishing).

I realise that Reflect is unlikely to generate a kernel error by itself, however on my system there's no doubt that it is a trigger point. My guess is that it puts a load on the drive/controller/driver combination in a way that none of the other software on the machine does.

Anyway, I've replaced the disk that was being backed up with a shiney new one, and will let you know if this fixes the problem.

Cheers
Mark]]> Advertisement when opening V4 Nick http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=3610&REPLY_ID=13109 Disk Imaging Fri, 03 Feb 2012 13:31:49 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=3610 Quote:
The upgrade offer displays 4 times. It will not display again for you.

Kind Regards

Nick - Macrium Support
]]> Unable to browse image Nick http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=4079&REPLY_ID=13107 Disk Imaging Fri, 03 Feb 2012 12:42:24 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=4079 Quote:
Hi

Thanks for your post.

The image mounting driver installation may be corrupt. Please re-install Macrium Reflect and try the mount process again.

Kind Regards

Nick - Macrium Support
]]> Rescue CD Info needed! pbmcmlxxi http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=3510&REPLY_ID=11248 Rescue CD Fri, 03 Feb 2012 11:29:34 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=3510 Quote:
Hi Samar,
Indeed it is quite straight forward.
You goto Menu, Other Tasks, Create Rescue CD.
You will then end up with a box like this:

[img]http://paulborer.me.uk/_images/_macrium/Macrium-Boot-CD.PNG[/img]

Windows 7 *64 SP1,
Window 7 *86 SP1
Norton Internet Security 19.0.0.128
Macrium Reflect 5.0 3786]]> Error in image disks. et_and_family http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=4081&REPLY_ID=13106 Disk Imaging Fri, 03 Feb 2012 10:29:22 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=4081 Quote:
Hi

One of the problems in backing up to DVD is that you only need one faulty DVD to ruin the whole set of DVDs. I would always recommend backing up to an external hard drive rather than DVD.

If you do not have an external hard drive and if you are replacing your old hard drive with a new hard drive you can clone the old to new hard drive. Sequence is:
(a) install new hard drive
(b) clone old to new hard drive
(c) remove old hard drive
(d) boot new hard drive

For more information see the following tutorial: http://kb.macrium.com/KnowledgebaseArticle50081.aspx

Hope this helps

Regards

et
]]> Restore bradrcfii http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=4070&REPLY_ID=13105 Disk Imaging Thu, 02 Feb 2012 22:06:21 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=4070 Quote:


quote:
Originally posted by et_and_family

Hi

Quote
'After completing a complete restore of an image, I receive a message that the operating system is missing.'

As you do not have an Image could you explain how you did the restore in detail (also include details of all partitions on original and that restored) or perhaps have you overwritten the Image?

Please clarify

Regards

et


I thiought I would let you know what happened that included total user error. I reset my bios to defaults wanting to eliminate an overclock. I did not think about Intel Smart Reposnse and the fact I was running in raid mode. It was a while before I realized what I had done so I ended up reinstalling.

I have since tested a complete restore that includes the system area and I am now confident I am in good shape for real non user generated problem.

Thanks for getting involved to help.

Brad

Brad
Windows7x64]]> Upgrade v4 to v5 issue Merlin http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=4080&REPLY_ID=13104 Installation Thu, 02 Feb 2012 20:33:35 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=4080 Quote:
Contact sales (at) macrium.com and explain to them your situation and license keys.
The 4-pack is supposed to be licensed for home users, and the V. 5 Pro version will not work on servers.
You need the Server version for that.]]> Restore image + bootcamp+windows 7 sharjohn http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=4072&REPLY_ID=13103 Disk Imaging Thu, 02 Feb 2012 16:50:10 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=4072 Quote:
Thanks. I am using v5, just wanted to have steps to follow when the failure occurs.]]> Extremely slow image creation sharjohn http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=4076&REPLY_ID=13102 Disk Imaging Thu, 02 Feb 2012 16:48:42 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=4076 Quote:
Got it. Changed multiple setting, including the cache writing setting and the whole imaging process went from 12 hours to 1 hour. Since space is not an issue, I also eliminated compression and file verification. Thanks for your help.]]> Email notifications suddenly stopped C.Bamford http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=4069&REPLY_ID=13101 Disk Imaging Thu, 02 Feb 2012 09:00:39 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=4069 Quote:
Hi,

Thanks for getting back to us.

If you are receiving no error messages in the backup logs then the issue will be with the receiving end of the communication. Check spam folders and ISP logs for potential bounces.

Kind regards.
Chris - Macrium Support]]> How to test a backup image john.p http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=4078&REPLY_ID=13100 Disk Imaging Thu, 02 Feb 2012 08:58:06 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=4078 Quote:
Hi,

It is not something we have tested, but it does seem to be possible.

http://forums.macrumors.com/showthread.php?t=191777

It might be as simple as this...
"Press Option-Command-Shift-Delete during startup to Bypass primary startup volume and seek a different startup volume (such as a CD or external disk)". At this point, you'll be able to select your external drive to boot from. Since Windows will be installed there, you'll boot Windows."
http://support.apple.com/kb/HT1343

Kind Regards
John - Macrium Support]]> Macrium Reflec 5 rescue media drivers C.Bamford http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=4077&REPLY_ID=13099 Rescue CD Thu, 02 Feb 2012 08:45:16 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=4077 Quote:
Hi,

Thanks for posting.

Please see the following KB article on adding drivers to WinPE:
http://kb.macrium.com/KnowledgebaseArticle50094.aspx

The automatic copying of host drivers is only supported on Windows Vista or later operating systems.

If you still require assistance with this issue after reading the KB article, then please email support(at)macrium.com and attach a SysInfo file of the computer in question.

Run 'System Information' ('All Programs' > 'Accessories' > 'System Tools' > 'System Information') and take the 'File' > 'Save' menu option. Save the '.nfo' file and attach it to your reply.


Kind regards.
Chris - Macrium Support]]> Restore from NTFS USB C.Bamford http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=4075&REPLY_ID=13097 Disk Imaging Thu, 02 Feb 2012 08:38:58 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=4075 Quote:
Hi,

Thanks for posting.

We have received your email to support(at)macrium.com and will respond using that medium.

Kind regards.
Chris - Macrium Support]]> File Names Adding A 1 dbminter http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=4040&REPLY_ID=13095 Disk Imaging Wed, 01 Feb 2012 22:03:12 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=4040 Quote:
Thanks for the update!]]> Where to download last 4.2.x (paid) version? jmccub http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=3765&REPLY_ID=13094 Installation Wed, 01 Feb 2012 21:55:00 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=3765 Quote:
Thanks very much, I have now installed v4 OK

Many thanks

]]> Backup question for Pro version samar http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=4074&REPLY_ID=13092 File Backup Wed, 01 Feb 2012 18:08:14 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=4074 Quote:
Thank you for that and your timely response Chris....much appreciated...]]> Reflect installer files in %windir%\Installer C.Bamford http://support.macrium.com/topic.asp?whichpage=-1&TOPIC_ID=4073&REPLY_ID=13090 Installation Wed, 01 Feb 2012 16:32:09 +0000 http://support.macrium.com/topic.asp?TOPIC_ID=4073 Quote:
Hi,

Thanks for posting.

It is recommended practice to leave these files in place. Deletion could raise issues in the future when either patching or installing a new version of software.

Kind regards.
Chris - Macrium Support]]>