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<title>Macrium Support Forum</title>
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<description>Macrium Support Forum</description>
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<title>Creation of Windows PE USB stick.</title>
<author>Merlin</author>
<link>http://support.macrium.com/topic.asp?whichpage=-1&amp;TOPIC_ID=2560&amp;REPLY_ID=8001</link>
<category>Rescue CD</category>
<pubDate>Thu, 29 Jul 2010 11:53:59 +0000</pubDate>
<guid>http://support.macrium.com/topic.asp?TOPIC_ID=2560</guid>
<description><![CDATA[ There are 1 replies, with the last one on July 29 2010 at 11:53:59 by Merlin <br />Quote: <br />It's probably a hidden folder.<br />Open windows explorer and go into the folder options and tell it to show hidden folders.]]></description>
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<title>New HP Win 7 Desktop Doesn't Recognize Rescue CD</title>
<author>Maxxwire</author>
<link>http://support.macrium.com/topic.asp?whichpage=-1&amp;TOPIC_ID=2557&amp;REPLY_ID=8000</link>
<category>Rescue CD</category>
<pubDate>Thu, 29 Jul 2010 04:33:54 +0000</pubDate>
<guid>http://support.macrium.com/topic.asp?TOPIC_ID=2557</guid>
<description><![CDATA[ There are 2 replies, with the last one on July 29 2010 at 04:33:54 by Maxxwire <br />Quote: <br />Nick- Thank you so much for your reply! I took your advise and burned the Win PE 2.1 onto the same brand of DVD +R disc that I burned my set of Win 7 Factory Restore Discs to which have proven to work with my computer, but the computer failed to read it. I am sure that this is the fault of my Win 7 x64 computer because I have never had this problem using my Win Vista computer which responded to the Rescue CD each and every time I loaded it!<br /><br />Yes, I can start the Rescue Environment from the Windows Boot Menu, but I have not tried the 'Other Tasks' &gt; 'Add recovery boot menu' option yet. I will let you know how that goes as soon as I am able to shut down the computer and try it. Are there any other instructions you have once I get into the 'Other Tasks" because all I've seen so far is the option to Restore a 22 GB MS System Image stored on a 1 TB drive alongside the 10 GB Reflect Image of the same drive which I would much rather be using considering my 100% success rate with Macruim Reflect.<br /><br />I have gotten to this screen and clicked on Restore System Image and found that it will recover the MS System Image from a remote drive. Is there any way to get the computer to restore a Reflect Image starting from this screen? <br /><br />[IMG]http://i468.photobucket.com/albums/rr44/Maxxwire_Photos/SystemRecoveryOptionsdr.png[/IMG]<br /><br />~Maxx~]]></description>
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<title>Scheduled backups not working after update</title>
<author>craignkim</author>
<link>http://support.macrium.com/topic.asp?whichpage=-1&amp;TOPIC_ID=2547&amp;REPLY_ID=7999</link>
<category>File Backup</category>
<pubDate>Wed, 28 Jul 2010 20:31:11 +0000</pubDate>
<guid>http://support.macrium.com/topic.asp?TOPIC_ID=2547</guid>
<description><![CDATA[ There are 2 replies, with the last one on July 28 2010 at 20:31:11 by craignkim <br />Quote: <br /><blockquote id="quote"><font size="1" face="Trebuchet MS, Arial, Helvetic" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by Nick</i><br /><br />Hi <br /><br />Sorry you are having problems. Can you re-schedule your backups to see if that helps?<br /><br />Kind Regards<br /><br />Nick - Macrium Support<br /><hr noshade size="1"><br /><hr height="1" noshade id="quote"></font id="quote"></blockquote id="quote"><br /><br />Nick,<br /><br />Made a new XML file, scheduled it for backups and all seems to be working.  Thanks for the input!!<br /><br />Craig]]></description>
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<title>Restore successfull but NTFS corrupted</title>
<author>joem2</author>
<link>http://support.macrium.com/topic.asp?whichpage=-1&amp;TOPIC_ID=2558&amp;REPLY_ID=7998</link>
<category>Disk Imaging</category>
<pubDate>Wed, 28 Jul 2010 19:51:59 +0000</pubDate>
<guid>http://support.macrium.com/topic.asp?TOPIC_ID=2558</guid>
<description><![CDATA[ There are 6 replies, with the last one on July 28 2010 at 19:51:59 by joem2 <br />Quote: <br />I found a newer CD, but only v2.1 build 25xx, so I'll make a new one<br />I will continue tomorrow and see if it gets better.<br /><br />Much thanks for your time.<br /><br />J.<br />]]></description>
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<title>Computer KO new istallation</title>
<author>Nick</author>
<link>http://support.macrium.com/topic.asp?whichpage=-1&amp;TOPIC_ID=2559&amp;REPLY_ID=7992</link>
<category>Installation</category>
<pubDate>Wed, 28 Jul 2010 17:16:32 +0000</pubDate>
<guid>http://support.macrium.com/topic.asp?TOPIC_ID=2559</guid>
<description><![CDATA[ There are 1 replies, with the last one on July 28 2010 at 17:16:32 by Nick <br />Quote: <br />Hi Leonardo <br /><br />Thanks for contacting us. No problem reinstalling, we have reset your license installation.<br /><br />Kind Regards<br /><br />Nick - Macrium Support<br /><hr noshade size="1">]]></description>
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<title>The fix boot tool does a mess with Windows 7</title>
<author>Antitoon</author>
<link>http://support.macrium.com/topic.asp?whichpage=-1&amp;TOPIC_ID=2530&amp;REPLY_ID=7991</link>
<category>Rescue CD</category>
<pubDate>Tue, 27 Jul 2010 13:01:21 +0000</pubDate>
<guid>http://support.macrium.com/topic.asp?TOPIC_ID=2530</guid>
<description><![CDATA[ There are 5 replies, with the last one on July 27 2010 at 13:01:21 by Antitoon <br />Quote: <br />OK, thank you very much!<br /><br />(P.S.: already done that)]]></description>
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<title>Windows PE, Windows 7 &amp; RAID</title>
<author>M.Castaldo</author>
<link>http://support.macrium.com/topic.asp?whichpage=-1&amp;TOPIC_ID=2556&amp;REPLY_ID=7986</link>
<category>Rescue CD</category>
<pubDate>Mon, 26 Jul 2010 16:07:58 +0000</pubDate>
<guid>http://support.macrium.com/topic.asp?TOPIC_ID=2556</guid>
<description><![CDATA[ There are 1 replies, with the last one on July 26 2010 at 16:07:58 by M.Castaldo <br />Quote: <br />Hi Peter,<br /><br />The WindowsPE rescue CD needs the Vista drivers for it to load your RAID array, the OS that you are restoring does not matter but because WindowsPE 2.1 (the version we use) has the Vista kernel it needs to be the Vista drivers.<br /><br />Can please download the latest vista drivers for your motherboard raid controller and copy the .inf and .sys files into the drivers\disk directory.<br /><br /><br />Let me know if you need any more assistance<br /><br />Regards,<br /><br /><br />Martin - Macrium Support]]></description>
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<title>Verify failure using WD Mybook Essential 2.0 USB</title>
<author>Nick</author>
<link>http://support.macrium.com/topic.asp?whichpage=-1&amp;TOPIC_ID=2554&amp;REPLY_ID=7985</link>
<category>Disk Imaging</category>
<pubDate>Mon, 26 Jul 2010 14:07:49 +0000</pubDate>
<guid>http://support.macrium.com/topic.asp?TOPIC_ID=2554</guid>
<description><![CDATA[ There are 3 replies, with the last one on July 26 2010 at 14:07:49 by Nick <br />Quote: <br />Hi Bill<br /><br />Thanks for sharing your solution.<br /><br />Kind Regards<br /><br />Nick - Macrium Support<br /><hr noshade size="1">]]></description>
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<title>Automatically Mount and Check Image</title>
<author>Nick</author>
<link>http://support.macrium.com/topic.asp?whichpage=-1&amp;TOPIC_ID=1854&amp;REPLY_ID=7984</link>
<category>Disk Imaging</category>
<pubDate>Mon, 26 Jul 2010 14:06:09 +0000</pubDate>
<guid>http://support.macrium.com/topic.asp?TOPIC_ID=1854</guid>
<description><![CDATA[ There are 4 replies, with the last one on July 26 2010 at 14:06:09 by Nick <br />Quote: <br />Hi <br /><br />Thanks for your post.<br /><br />This functionality is included in an update due this week. The update will be delivered automatically or by taking the 'Help &gt; 'Check for updates' menu option.<br /><br />The command line options will be:<br /><br /><pre id="code"><font face="courier" size="2" id="code">Mounting an image
-----------------

reflect.exe [Path To Image File] -b [-auto -drives [Drives[s]]  -pass [PASSWORD]]

        Switches
        --------
-b      Browse image
-auto   Automatically assign drive letters.
        If not specified then you will be prompted
-drives A comma separated list of drive letters to use. If not specified
        then the next available letters are used
-pass   The password for protected image files

        The image file name is the fully qualified path
        If "LAST_FILE_CREATED" is specified then the last image created
        since Windows started is mounted.

Examples
--------

To mount an image and prompt for a drive letter to use
reflect.exe -b "x:\901DBF91346B9A81-00-00.mrimg"

To mount all partitions in an image using the next available drive letter(s)
reflect.exe -b "x:\901DBF91346B9A81-00-00.mrimg" -auto

To mount all partitions for the last image created
reflect.exe -b "LAST_FILE_CREATED" -auto

To mount all partitions in an image using drive letters j,k,l
reflect.exe -b "x:\901DBF91346B9A81-00-00.mrimg" -auto -drives j,k,l

To mount all partitions in a password protected image using drive letters j,k,l
reflect.exe -b "x:\901DBF91346B9A81-00-00.mrimg" -auto -drives j,k,l -pass "PWD"



Unmounting an image
-----------------

reflect.exe [Drive Letter] -u

        Switches
        --------
-u      Unmount image

If a drive letter isn't specified then all mounted images are unmmounted

Examples
--------

To unmount an image from drive letter 'j'
reflect.exe J -u

To umnount all mounted drives
reflect.exe -u
</font id="code"></pre id="code"><br /><br />Hope this helps<br /><br />Nick - Macrium Support<br /><hr noshade size="1">]]></description>
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<title>Annoying issue with recovery media and Win7</title>
<author>MerleOne</author>
<link>http://support.macrium.com/topic.asp?whichpage=-1&amp;TOPIC_ID=2542&amp;REPLY_ID=7982</link>
<category>Disk Imaging</category>
<pubDate>Sat, 24 Jul 2010 21:13:41 +0000</pubDate>
<guid>http://support.macrium.com/topic.asp?TOPIC_ID=2542</guid>
<description><![CDATA[ There are 6 replies, with the last one on July 24 2010 at 21:13:41 by MerleOne <br />Quote: <br />Thanks, good to know that !<br /><br />.merle1.]]></description>
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<title>Unable to browse/mount image</title>
<author>steve2720</author>
<link>http://support.macrium.com/topic.asp?whichpage=-1&amp;TOPIC_ID=2550&amp;REPLY_ID=7975</link>
<category>Disk Imaging</category>
<pubDate>Sat, 24 Jul 2010 00:13:10 +0000</pubDate>
<guid>http://support.macrium.com/topic.asp?TOPIC_ID=2550</guid>
<description><![CDATA[ There are 2 replies, with the last one on July 24 2010 at 00:13:10 by steve2720 <br />Quote: <br /><blockquote id="quote"><font size="1" face="Trebuchet MS, Arial, Helvetic" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by Nick</i><br /><br />Hi Steve<br /><br />Sorry you are having problems.<br /><br /><blockquote id="quote"><font size="1" face="Trebuchet MS, Arial, Helvetic" id="quote">quote:<hr height="1" noshade id="quote"> The larger image was made from one drive of a RAID 1 mirrored set from the DNS-321.<hr height="1" noshade id="quote"></font id="quote"></blockquote id="quote"><br /><br />Could you explain how you made this image as the DNS-321 is a Linux based network storage enclosure? Also, what file system does it use?<br /><br />Kind Regards<br /><br />Nick - Macrium Support<br /><hr noshade size="1"><br /><hr height="1" noshade id="quote"></font id="quote"></blockquote id="quote"><br /><br />Hi Nick,<br /><br />Good question.  It's been a while but I thought I pulled one of the mirrored drives and connected it to an XP box through a USB adapter.  Obviously that would not work.  I noticed that with the full version of Macrium Reflect I can do a folder backup off the DNS-321 but not a partition image.  Now I'm confused.  All I know is I do have an image of the original drive.  Incidentally, the DNS-321 drives are Ext2.<br /><br />The good news is, based on your comments, I installed a Linux driver in my XP machine and am now able to open the image in Windows Explorer.  I'm also trying a restore to see if that works.  At least I'll be able to retrieve the data.<br /><br />Thanks for your help,<br /><br />Steve]]></description>
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<title>Backup or image?</title>
<author>Nick</author>
<link>http://support.macrium.com/topic.asp?whichpage=-1&amp;TOPIC_ID=2555&amp;REPLY_ID=7978</link>
<category>File Backup</category>
<pubDate>Fri, 23 Jul 2010 21:50:43 +0000</pubDate>
<guid>http://support.macrium.com/topic.asp?TOPIC_ID=2555</guid>
<description><![CDATA[ There are 1 replies, with the last one on July 23 2010 at 21:50:43 by Nick <br />Quote: <br />Hi NB<br /><br />Imaging is a more efficient technique and will result in faster backups. By reading you disk 'underneath' the NTFS file system drivers you'll have a faster, but no less accurate, backup of your data. However, a disk image is all or nothing, so if you have folders that you want to exclude then a file backup may be quicker.<br /><br />Hope this helps<br /><br />Nick - Macrium Support<br /><hr noshade size="1">]]></description>
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<title>Be Careful of What You Wish For....</title>
<author>Kilmatead</author>
<link>http://support.macrium.com/topic.asp?whichpage=-1&amp;TOPIC_ID=2553&amp;REPLY_ID=7976</link>
<category>Wish List</category>
<pubDate>Fri, 23 Jul 2010 20:14:56 +0000</pubDate>
<guid>http://support.macrium.com/topic.asp?TOPIC_ID=2553</guid>
<description><![CDATA[ There are 1 replies, with the last one on July 23 2010 at 20:14:56 by Kilmatead <br />Quote: <br /><blockquote id="quote"><font size="1" face="Trebuchet MS, Arial, Helvetic" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by clivelodge</i><br /><br />...as Acronis did, with a piece of unreliable meretricious junk.<hr height="1" noshade id="quote"></font id="quote"></blockquote id="quote"><br />Whilst I agree wholeheartedly, I am not unmindful of the irony involved as it was because of that very meretrition in that first place that I (we) discovered Macrium.  Does the Chicken and the Egg causality conundrum extend to the future tense?  [;)]  If so, were Macrium Reflect to turn into Macrium Opacity, we would then be led (kicking and screaming) to the next "top of the line" application, theoretically.  So indeed, careful wishing might not result in the wife you had in mind during courtship, but that's what creates the great unexpected journey in the first place. [:)]<br />]]></description>
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<title>Faster Deployment onto Multiple Machines</title>
<author>amherst</author>
<link>http://support.macrium.com/topic.asp?whichpage=-1&amp;TOPIC_ID=2545&amp;REPLY_ID=7974</link>
<category>Wish List</category>
<pubDate>Fri, 23 Jul 2010 17:55:04 +0000</pubDate>
<guid>http://support.macrium.com/topic.asp?TOPIC_ID=2545</guid>
<description><![CDATA[ There are 4 replies, with the last one on July 23 2010 at 17:55:04 by amherst <br />Quote: <br />OK, thats what I thought.<br /><br />Hey ho!<br /><br />Cheers<br /><br />T]]></description>
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<title>Concerned about defragmenting image files</title>
<author>NightBuddha</author>
<link>http://support.macrium.com/topic.asp?whichpage=-1&amp;TOPIC_ID=2551&amp;REPLY_ID=7973</link>
<category>Disk Imaging</category>
<pubDate>Fri, 23 Jul 2010 17:21:55 +0000</pubDate>
<guid>http://support.macrium.com/topic.asp?TOPIC_ID=2551</guid>
<description><![CDATA[ There are 2 replies, with the last one on July 23 2010 at 17:21:55 by NightBuddha <br />Quote: <br />Hello Nick-<br />Thank you for your reply. I will, perhaps, spot check a few of the images and call it a night.<br /><br />Do you recommend that Reflect images be defragmented from time to time, or are they best left alone?<br /><br />Thank you.<br />Best,<br />NB]]></description>
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<title>Unable to save definition</title>
<author>Nick</author>
<link>http://support.macrium.com/topic.asp?whichpage=-1&amp;TOPIC_ID=2552&amp;REPLY_ID=7971</link>
<category>Disk Imaging</category>
<pubDate>Fri, 23 Jul 2010 16:57:14 +0000</pubDate>
<guid>http://support.macrium.com/topic.asp?TOPIC_ID=2552</guid>
<description><![CDATA[ There are 1 replies, with the last one on July 23 2010 at 16:57:14 by Nick <br />Quote: <br />Hi <br /><br />Thanks for contacting us. We've replied to your support email on this matter.<br /><br />Kind Regards<br /><br />Nick - Macrium Support<br /><hr noshade size="1">]]></description>
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<title>standby/hypernation during backup</title>
<author>Nick</author>
<link>http://support.macrium.com/topic.asp?whichpage=-1&amp;TOPIC_ID=2549&amp;REPLY_ID=7970</link>
<category>Disk Imaging</category>
<pubDate>Thu, 22 Jul 2010 23:31:52 +0000</pubDate>
<guid>http://support.macrium.com/topic.asp?TOPIC_ID=2549</guid>
<description><![CDATA[ There are 1 replies, with the last one on July 22 2010 at 23:31:52 by Nick <br />Quote: <br />Hi<br /><br />Thanks for contacting us.<br /><br />Macrium Reflect will prevent your PC from entering hibernation during a backup.<br /><br />Kind Regards<br /><br />Nick - Macrium Support<br /><hr noshade size="1">]]></description>
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<title>Restore time -- RAID array with drivers loaded</title>
<author>artsug</author>
<link>http://support.macrium.com/topic.asp?whichpage=-1&amp;TOPIC_ID=2548&amp;REPLY_ID=7968</link>
<category>Rescue CD</category>
<pubDate>Thu, 22 Jul 2010 21:08:33 +0000</pubDate>
<guid>http://support.macrium.com/topic.asp?TOPIC_ID=2548</guid>
<description><![CDATA[ There are 4 replies, with the last one on July 22 2010 at 21:08:33 by artsug <br />Quote: <br />Thanks for the quick word.<br /><br />I'll try both methods over the weekend and report back.]]></description>
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<title>Macrium Archive bit</title>
<author>Nick</author>
<link>http://support.macrium.com/topic.asp?whichpage=-1&amp;TOPIC_ID=2546&amp;REPLY_ID=7962</link>
<category>Disk Imaging</category>
<pubDate>Tue, 20 Jul 2010 22:33:45 +0000</pubDate>
<guid>http://support.macrium.com/topic.asp?TOPIC_ID=2546</guid>
<description><![CDATA[ There are 3 replies, with the last one on July 20 2010 at 22:33:45 by Nick <br />Quote: <br /><blockquote id="quote"><font size="1" face="Trebuchet MS, Arial, Helvetic" id="quote">quote:<hr height="1" noshade id="quote">So your software will not intefere with any other backup software regimes?<hr height="1" noshade id="quote"></font id="quote"></blockquote id="quote"><br /><br />No.<br /><br /><blockquote id="quote"><font size="1" face="Trebuchet MS, Arial, Helvetic" id="quote">quote:<hr height="1" noshade id="quote">So how does macrium work out a file has changed does it look at date stamps?<hr height="1" noshade id="quote"></font id="quote"></blockquote id="quote"><br /><br />It checks the last modified time.<br /><br />Kind Regards<br /><br />Nick - Macrium Support<br /><hr noshade size="1">]]></description>
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<title>Email Notification - Credentials Needed</title>
<author>Nick</author>
<link>http://support.macrium.com/topic.asp?whichpage=-1&amp;TOPIC_ID=2544&amp;REPLY_ID=7960</link>
<category>Wish List</category>
<pubDate>Tue, 20 Jul 2010 18:02:16 +0000</pubDate>
<guid>http://support.macrium.com/topic.asp?TOPIC_ID=2544</guid>
<description><![CDATA[ There are 1 replies, with the last one on July 20 2010 at 18:02:16 by Nick <br />Quote: <br />Hi <br /><br />Thanks for your comments.  <br /><br />Please see this forum topic for information on setting SMTP authentication and server ports. <a href="http://support.macrium.com/topic.asp?TOPIC_ID=772" target="_blank">http://support.macrium.com/topic.asp?TOPIC_ID=772</a><br /><br />Kind Regards<br /><br />Nick - Macrium Support<br /><hr noshade size="1">]]></description>
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