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 Reflect v4
 Disk Imaging
 Disk Image Fails- Error: 0x80042318
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mwulkan
Starting Member

4 Posts

Posted - November 26 2009 :  22:51:04  Show Profile
Well this just stopped working and now because of the disk cleanup strategy, it also erased the last of my full disk images before it decided it couldn't do the backup!

It can't create the volume snapshot for some reason. Help!



Image ID - 6E782CEA667E0FE3

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Imaging Summary


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Backup Definition File: C:\Users\Mike\Documents\Reflect\My Backup - FreeAgent.xml
Backup Type: Full
Destination: K:\6E782CEA667E0FE3-00-00.mrimg
Auto Verify: N
Maximum File Size: Automatic
Compression: Medium
Password: N
Intelligent Copy: Y
Total Selected: 390.307 GB


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Disk Space Management
Remove backups: Where full and linked incremental images are older than 10 Days
13 Days old K:\72DF1CBE0F08FBE6-00-00.mrimg


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Operation 1 of 1
Hard Disk: 1
Drive Letter: C
File System: NTFS
Label: HP
Size: 687.321 GB
Free: 297.014 GB
Used: 390.307 GB


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Starting Image - Thursday, November 26, 2009 17:42:09
Initializing
Creating Volume Snapshot


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Backup aborted! - Failed To Create Volume Snapshot. Result Code: 0x80042318


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Nick
Moderator

United Kingdom
6001 Posts

Posted - November 26 2009 :  23:08:57  Show Profile
Hi mwulkan

The error indicates a problem communicating with VSS writers on your system. Please have a look in your Windows Event log for VSS error messages that might give more information and check that the VSS service is started.

Also have a look at our VSS troubleshooting guide: http://www.macrium.com/blog/2008/09/26/HowToTroubleshootMicrosoftVolumeShadowCopyServiceVSSErrors.aspx

Hope this helps

Nick - Macrium Support


Edited by - Nick on November 26 2009 23:09:44
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mwulkan
Starting Member

4 Posts

Posted - November 26 2009 :  23:53:48  Show Profile
I found the solution at: http://www.vistax64.com/general-discussion/176880-vista-32bit-64bit-vss-error-code-0x80042318.html

Basically it is as follows...

Go to device manager and from the View menu enable "Show Hidden Devices" then you will see "Storage Volume Shadow Copies" devices , then delete (uninstall) all the "generic volume..." devices under the " Storage Volume Shadow Copies" then restart pc and after restart goto system protection and wait for Vista to create the devices you have deleted before the boot.
After this step create a recovery point because all of the shadow copies have been deleted and reconstructed

Don't try to do the backup until Vista settles down after the reboot or you might get other random failures.

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