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Version 5 support expired on 17 February 2016.

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 Trying to restore image after wiping drive
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11 Posts

Posted - March 29 2017 :  03:36:04  Show Profile  Reply with Quote
I'm really a novice at this but my son has MR 5.0 on a Windows 7 Dell XPX 8700 PC. He ended up with some corrupt files and I was told by a computer tech (he messed with PC for an hour)that I either needed to wipe the hard drive and do a clean install, or try to restore to an earlier image. I had just done an image backup the day before the issues began so the tech wasn't entirely sure the image backup wasn't corrupted too but might be worth a shot.

I always Optimize the drive before reinstalling Windows so I thought I could wipe the drive by and then do the MR image restore but apparently I can't.

Once I Optimized the drive I removed the Windows CD and rebooted thinking I would get the option of the MR boot menu but I don't. Guess this is how little I know about how this process works.

Is my only option now to do a Clean Install.

New Member

24 Posts

Posted - May 23 2017 :  13:35:05  Show Profile  Reply with Quote
One thing you can try is to do a clean install of Windows. Next, install the MR program. Then start MR and create a rescue disc (CD or USB stick). Then you can boot from the rescue media and restore your backup image. Of course, this assumes your image file is not on your original hard drive, but is on another drive.
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